← Back to Triggr

Terms

Terms of Use

Last updated 12 September 2026

These terms apply when you use Triggr, a service operated by Contractor Consultants Limited, a New Zealand company. By creating an account or using the service, you agree to use it lawfully and in accordance with these terms.

What Triggr provides

Triggr monitors selected New Zealand companies and presents company-risk information, change notices and notifications. Monitoring is automated and periodic. Notifications are sent after a relevant change has been detected and processed; Triggr does not guarantee that every external event will be detected immediately.

Information is not professional advice

Triggr is a monitoring and information service. It does not provide legal, financial, credit or insolvency advice. You remain responsible for business, credit and contracting decisions and should verify important information before acting on it.

Accounts and acceptable use

Subscriptions and billing

Paid subscriptions are billed monthly until cancelled. Prices displayed on the Triggr website are in New Zealand dollars and include GST. Founding Customer prices currently shown are recurring prices and are not configured to increase automatically after 12 months. You can manage or cancel an active subscription through the billing controls available in your account.

Cancellation and refunds

You may cancel at any time through the customer billing portal. Cancellation takes effect at the end of the current paid billing period and access continues until then. Except where required by the Consumer Guarantees Act 1993 or other applicable law, fees already paid are not refundable for a partially used billing period. Contact support if you believe a charge was made in error.

Service availability and source data

Triggr depends on external systems and data sources. Information may occasionally be delayed, unavailable, incomplete or corrected after publication. We work to keep monitoring reliable, but uninterrupted service and complete source coverage cannot be guaranteed.

Liability

To the maximum extent permitted by law, Triggr is not liable for indirect or consequential loss, loss of profit, loss of opportunity, or decisions made in reliance on source data or alerts. For paid services, Triggr's aggregate liability relating to the service is limited to fees you paid for the affected service during the three months before the event giving rise to the claim. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.

New Zealand law

These terms are governed by New Zealand law, and New Zealand courts have non-exclusive jurisdiction. If you use Triggr for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply to the extent the Act permits that agreement.

Changes to the service or these terms

We may improve or change Triggr over time. If these terms change materially, the updated version will be published here with a new last-updated date.

Contact

Triggr is operated in New Zealand by Contractor Consultants Limited. Questions, billing disputes and legal notices can be sent to support@triggr.co.nz.